Skip to main content
holding hands for support

Counselling Skills Certificate CPCAB Level 2

Day of week:
Real time Online
Level 2
09:30 - 15:30
16 weeks

This course will be online initially and then when it is considered feasible to do so, we will aim to move this course from online back into the Tonbridge centre. It is ideal for anyone who wants to extend their skills with people. Counselling skills have proven to be effective in many work roles where interactions between people occur. For those who are looking for a change of career to take them into one of the helping professions, this is an excellent starting point and is the first step on the professional route to qualify as a Counsellor. It is particularly relevant for those in education, health, social services, a voluntary organisation, personnel or management.

This course will cover:
• The importance of the counselling process of maintaining appropriate moral and ethical standards according to The British Association for Counselling and Psychotherapy-
(BACP) Ethical Framework
• The counselling setting
• Improving observation
• Listening skills including blocks to listening
• Responding skills
• Deeper level counselling skills and processes
• The importance of therapeutic alliance to the helping process
• Awareness, acceptance and understanding of self and others

Students will also be considering self-awareness;
• Who am I?
• How do I respond to others?
• How do others respond to me, in my work helping others?
• What more do I need to work on and where do I go for support with this?
• Some of the processes and dynamics of group work
• How to work with loss and grief

You will keep a reflective journal which gives evidence of your learning and be assessed formatively of your skills through self-evaluation and feedback from peers and tutors, plus a practical skills assessment and a short external assessment. Please note 85% attendance, a high level of commitment and up to 3-4 hours self-directed learning is essential to complete the course.

Please see the "More Details" tab for instructions of how to apply.

How will I be taught?

This course will involve full learner participation and self-reflection. There will be personal and sensitive discussions in small and large groups, group activities and role plays in pairs or triads (groups of three) followed by observer feedback.

This is a condensed course and will be delivered in 16 weeks instead of 32. This will result in intense periods of study and tight deadlines. Your ability to cope with this will be discussed at interview.

Assessment will be by a weekly personal learning journal and the observation of practical skills demonstrated during the course. You will be given assignments and/or a research project/presentation. There is also an external exam set by CPCAB.

What do I need to have with me?

A4 ring binder with dividers, notebook and pen. A student text book will be provided - the cost of which is covered in the course fee.

What can I do next?

The next step is the CPCAB’s Level 3 Certificate in Counselling Studies (CST- L3). See and for details or your tutor will advise.

What do I need to join the course

Access to a computer/laptop/tablet/iPad with internet connection to attend classes via Zoom.

Before enrolling on this course, you will need to complete an online application form available at this link

Following submission of your application you will need to complete the online literacy assessment using the link This checks your suitability for the course and helps identify any additional support required. You will be contacted with the results and offered interview bookings.

The interview involves an informal and honest discussion with a Counselling tutor about your personal readiness, the content and level of the course which then ensures that you understand the personal, educational and financial commitments.

Places are often taken up quickly so early application is highly recommended. It is not necessary to have completed an introductory course before enrolling on this course, but we do advise those with no previous listening/helping experience and knowledge to do so.

It is recommended that you don't enrol on this course if you have undergone a life-changing experience during the last 12 months, ie. bereavement. You will be expected to explore some personal history that you feel safe to share but this course is not a replacement for personal therapy.

Woman typing on laptop

Joining your course

Real time Online
Instructions will be sent to you by your tutor

Click here for more details.

If you require any information about joining this online course then please call 03000 41 40 25* and quote the Course Code TON/91118/J/FC.

Cookie Policy

E-newsletter sign up

Fill out the form below to sign up to emailer. You’ll get the very latest news, events and new courses.