Small Businesses - Look After your Customers and Increase your Profits | Gravesend Adult Education Centre

Small Businesses - Look After your Customers and Increase your Profits at Gravesend Adult Education Centre

Small Businesses - Look After your Customers and Increase your Profits at Gravesend Adult Education Centre

Price: £20.00 Starts: 27/02/2018 Time: 18:30 - 20:30
Tutor: Victor Alexander Hill Ends: 27/02/2018 Location: Gravesend Adult Education Centre
Level: Level 2 Day of Week: TUE Duration: 1 weeks

About this course

This is one of a series of business seminars being delivered at Gravesend AEC. The seminars are part of an occasional series which will take place on Tuesday evenings in 2017-18.

This particular seminar is designed for those interested in better understanding their customers and how this can lead to an increase in revenue and profit.

How will I be taught?

Your tutor will use a variety of teaching methods to accommodate different learning styles, including one to one guidance and group critiques to support you in achieving your goals. The course will be taught in a relaxed and informal atmosphere, which will try to cater for your individual needs.

Your tutor will provide feedback throughout the session. You will complete an end of course evaluation.

If you have a disability and think it may affect your learning in the classroom, or using any of our other services, please speak to us in confidence as soon as possible. We will discuss options with you and do our best to provide the appropriate support.

What do I need to bring with me?

A notepad and pen and a calculator. Please bring a USB memory stick with you, if you wish to take away any of your data.

** Please note: If you are storing any data/images on transferrable data devices (memory sticks, portable hard drives, etc.) please make sure that you have back-up files saved elsewhere and when removing devices have followed the 'safely removing hardware' guidelines on the PC. Kent Adult Education is not responsible for any loss or damage to your personal equipment or corruption to your files whilst you are in Kent Adult Education centres and/or undertaking Kent Adult Education courses.**

What can I do next?

The next planned seminar is 'Applying for Loans'. Your tutor will advise you on the most appropriate next step. Please visit our website at for further course information, including further Saturday and evening courses.

What do I need to join the course

This course is for those who have some computer literacy and you should be familiar with the basics of the Microsoft® Word 2016 and Excel 2016 programs.

This course is aimed at aspirant entrepreneurs of small businesses, start-ups and existing small businesses.

About the Tutor: Victor Alexander Hill

Victor A Hill MA, MBA
Victor Hill is a highly experienced tutor and has taught for several organisations in London and Kent. Victor has run numerous courses aimed at aspirant entrepreneurs and covering the development of skills such as business planning, financial management and growth strategies.

In addition, Victor has practical knowledge of the challenges faced by small businesses as he has been the part owner of a successful restaurant in East Kent for 12 years.

View all courses taught by Victor Alexander Hill here >>

Getting there

Gravesend Adult Education Centre
Darnley Road
DA11 0RX

If you require any information about this location then please call 03000 41 2222 and quote the Course Code GRA/57465/F/NC.
Course Code: GRA/57465/F/NC Book Now

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